The Office of Career Services is currently in the process of
transitioning to new software that will provide our students and alumni
with enhanced services. The following job postings were submitted before October 14. This page will expire on November
14.
To see the most recent postings, click here to view registration instructions or click here if you are already registered
Current Job Postings
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Mental Health Advocate, GradStaff Incorporated, Minneapolis, MN
Job Description:
- Member Advocates are responsible for 1) providing telephonic service and process explanation; 2) benefit and eligibility interpretation; 3) screening and referral functions; and 4) follow-up and service satisfaction
- Company puts strong emphasis on internal career development
- Register participants in the advocacy system and opens case files
- Screens participants and provider requests for services
- Educate participants with respect to parameters of services and benefits design including claim process
- Assists and supports care managers in the handling of crisis calls
- Provides follow-up calls to participants to assess level of service satisfaction
- Completes service tracking and initiates the Concern, Compliant, Grievance (CCG) process
- Participates in clinical/intake staff meeting and in-service seminars
Qualifications:
- Bachelor's degree is required, preferably in mental health/social sciences filed
- Experience in mental health, social or human services
- Strong conflict resolution skills
- Flexible and creative problem-solver
- Must be comfortable working in fast-paced, deadline-driven business environment
- receptiveness to feedback from supervisor and mentor
- Team work oriented
Salary/Benefits:
To Apply:
Contact Maria Queenan with Resume at mqueenan@gradstaff.com, 612.600.7473 or at www.gradstaff.com by December 31, 2008.
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