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Information Technology Services

Blackboard Support Center

Blackboard Support Options

 
Call: (651)638-6500 Option #3
Web: http://www.bethel.edu/its/blackboard/
Email: BlackboardSupport@bethel.edu

Knowledge Base Search

 
 

Support Contacts: BlackboardSupport@bethel.edu or call the Blackboard support line at 651-638-6500#3. Please be sure to tell us the details including the Course number, Course section/cohort, and the location in the Blackboard course where you are experiencing problems.

STUDENTS

The link above leads to information about Blackboard for new and current students, including FAQs, and other tutorials.

  • New accounts will not have Blackboard access until the next day AFTER account creation.
  • CAPS/GS courses may not be available until after program orientation.
  • CAPS/GS Blackboard sites should be available 2 weeks prior to the start of class.
  • CAS/Seminary Not all courses have Blackboard sites. Consult your instructor.

FACULTY/STAFF

The link above leads to information about Blackboard for faculty and Staff, including FAQs, course creation and other tutorials.


Blackboard 8 Tutorials - NEW!

Known Blackboard Issues

HISTORY

The link above leads to information on the history of our blackboard learning management system along with statistics about usage.

Best Browser for Blackboard

Mozilla Firefox 2 is currently the  most compatible Blackboard Browser. Firefox 3 has issues with uploading "Assignments". 


[its-outages] Blackboard Services Restored - Tue, 07 Oct 2008 22:16:42 CST

Published: 10/7/08 10:16 PM

From: Michael V. As of 10:07 pm CST Blackboard services have been restored. ITS will continue to examine the cause of this outage in order to stabilize our system.Thanks.

[its-outages] Blackboard Outage - Tue, 07 Oct 2008 21:41:07 CST

Published: 10/7/08 9:41 PM

From: Michael V. We are continuing to work on Blackboard. We now have the server up and running and are working on restoring the Oracle database. If everything goes as planned services should be restored within the hour.Thanks.

[its-outages] Blackboard Outages - Tue, 07 Oct 2008 20:58:12 CST

Published: 10/7/08 8:58 PM

From: Michael V. Currently we are experiencing issues with the server that hosts the Blackboard database. We are working on resolving this issue as soon as possible and will communicate when we have more information.Thank you for your patience.