Information Technology Services

NEED HELP?

Help Desk

Academic Year
Monday - Thursday: 7:30 AM - 10:30 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
Sunday: 6:00 PM - 10:30 PM

Summer
Monday - Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed

Information Commons & Equipment Checkout
Monday - Thursday: 7:30 AM - 12:00 AM
Friday: 7:30 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: 2:00 PM - 12:00 AM


Phone: 651-638-6500
Email: helpdesk@bethel.edu

 

KNOWLEDGE BASE

Search the KnowledgeBase for documentation, how-to's, and other ITS related materials.

Most Common KB Articles

No articles are available.


 

UPDATED & NEW PAGES

  • There are no recently updated pages.
 

NEED HELP?

You can can get technical help anytime by calling ext. 6500 or by stopping by the Help Desk in CC120. Otherwise you can help yourself by using the links below.

STUDENTS

A resource for current students and new students to get information on how to connect their computers to the network, install network printers, build their website, and much more.

FACULTY

Resources for faculty needing information on teaching technology, help with Moodle, and other technical assistance.

STAFF

Information regarding accounts, departmental folders, and other documentations to help you use technology more effectively.

ITS Announcements

[its-outages] Campus-wide Intermittent Network Connectivity

Published: May 21, 2013 11:30 a.m.

What: Campus-wide intermittent network connectivity problems

When: Now

Affected: All St. Paul locations as well as Bethel-bound traffic from
BSSD and KCDC

Details: We are currently having connectivity issues that are
affecting all users. Network Services is aware of the problem and is

[its-outages] Applications Outage

Published: May 15, 2013 9:36 a.m.

BLink, Footprints and TMA will be off line for approximately 5 minutes on
Thursday May 16 at 7 AM. All users of those applications will be affected.
Each of those applications are dependent on the OraProdDB server which
will brought down for an Oracle upgrade tomorrow morning. Each of the
applications will be restarted when their respective databases becomes

[its-outages] CAS server outage tonight

Published: May 8, 2013 3:51 p.m.

Tonight during the normal maintenance window starting at 10pm CDT, the
Central Authentication Service (CAS) server will be down for a short time
for a configuration update. If all goes well the total downtime should be
less than a minute, but if there are any problems it could be a few minutes.

[its-outages] EMS Outage

Published: May 8, 2013 10:17 a.m.

EMS (our resource scheduling system) will be down for approximately one
hour beginning at 10 AM Thursday May 9, 2013. The purpose of the outage is
to upgrade EMS to the latest version. Both the web versions and the
desktop versions will be upgraded. All EMS uses will be affected. We
anticipate the system will be functional by 11 AM.

[its-outages] Blink Restart Tonight

Published: May 1, 2013 2:51 p.m.

What: blink.bethel.edu
When: Wednesday, 05/01 @ 10:00pm
Affected: All Blink users.

Details:
Web Services needs to restart BLink to perform some maintenance. The
restart process will take about 10 minutes. Let me know if you have any
questions.

Thanks,
Eric

--
Eric Chapin
Junior Web Developer


View all articles...

NEWS