April 2003 Newsletter

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Welcome to the ITS Newsletter. The ITS Newsletter is a monthly newsletter to provide Faculty and Staff with relevant computing information for supported services.

Issue Contents

• Training and Workshops
• How can I access my Outlook e-mail from home or other off-campus site?
• Off-campus Access to Network Folders: FTP
• How can I create a signature for my e-mail in Outlook?
• How can I access all the Bethel e-mail addresses in Outlook?
• April 2003 Newsletter

Internet Connection Improves with Bethel's new Internet Router

For the first couple weeks of March, the Bethel computing community experienced Internet connection outages and slowness. Bethel's increasing appetite for Internet resources exceeded the capacity of Bethel's Internet connection router. Once the Network Services team isolated that Internet router was being overloaded, they ordered and installed a new Internet router with higher capacity to accommodate Bethel's current and expanding Internet usage.

How can you find out if there are system problems?

ITS has an online system status page to provide information for various ITS systems, including e-mail, Internet connection, and printers. You can check to see if a service that you are having problems with is a system wide problem or if it is an isolated problem with the computer that you are using. To check the system status go to: http://helpdesk.its.bethel.edu/systemstatus/.