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Information Technology Services

Microsoft Entourage 2008 for Macintosh

Helpful Outside Links

There is a two page reference sheet from Custom Guides you may download by clicking on the link below:
Custom Guide Reference Sheet for Entourage 2008

Helpful Bethel Articles

The links below are step by step articles that are a part of the Bethel Knowledge Base Library concerning the following categories:

--Mail

--Address Book

--Calendar

--Settings

Mail

Sending:

How do I configure Out of Office Reply for Entourage 2008?
This article explains how to set up an out of office reply that users will receive if they send an email to your address when you are absent from work.

How do I force spell checking on email I'm sending in Entourage 2008?
This article explains how to change the settings in Entourage so that your email will not send until it has been checked for spelling errors.

How do I add a signature to my emails in Entourage 2008?
This article explains how to add a personalized "signature" to the end of your emails.

How do I compose email in HTML in Entourage 2008?

When working in Entourage 2008 you may notice the emails that you are working with are in plain text.  There are a few options which may be used in Entourage 2008 to enable HTML.

Sharing:

How do I add a shared exchange account in Entourage?
This article explains the process of adding a shared account to your Entourage once you have been granted permission to add the account.  This may be another user's account or calendar, or a group shared account or calendar.

Is it possible to share folders in Outlook and Entourage?
This article explains how to share folders such as calendar, contacts, inbox, or tasks with other Bethel users.

How do I grant permissions to a mailbox or folder in Entourage 2008?
This article explains how to grant permission to a mailbox or folder.

How do I access another person's calendar or inbox using Entourage 2008?
This article explains how to access another person's calendar or inbox once they have granted you permission.

View Settings:

How do I mark messages in Deleted Items as read in Entourage 2008?
When you delete an email before opening it in Entourage, it will be sent to the Deleted Items folder. Because the message was never opened, a number will appear in parentheses next to the Deleted Items folder indicating the number of unread messages in that folder. This article explains how to mark all of those messages as read.

How do I expand folders in entourage?
This article will help you expand folders in Entourage.  If you think that a folder is missing in Entourage, it is a good idea to check that your folders are expanded. 

How do I view complete headers in Entourage 2008?

When the help desk is troubleshooting an incident that involves bounced emails, unknown senders or other related issues, you may be asked to retrieve certain information from your header.  This article will help you understand how this is done in Entourage 2008 using a Macintosh machine.

How do I Empty the Deleted Items in Entourage?

When using Entourage, your various email folders will appear in the pane on the left side of the window. Whenever you delete an email, it is moved to the Deleted Items folder. This article explains how to empty the Deleted Items folder.

Entourage Contacts & Address Book

Contacts:

How do I create a new contact in Entourage 2008?
This article explains how to add a new contact to your Address Book.

How do I create a contact from an email in Entourage 2008?
This article explains how to create a new contact from an email without having to copy and paste the email address.

How do I view or edit a contact's information in Entourage 2008?
This article explains how to view and edit a contact's information that is already listed in your address book.

Address Book:

How do I search for email addresses in Entourage 2008?
This article explains how to search for Bethel email addresses.

How do I find a contact in my address book in Entourage 2008?
This article explains how to quickly search for a contact in your address book if you have a long list of contacts.

How do I remove all addresses from the address cache in Entourage 2008?
Entourage 2008 provides an address cache feature that allows you to pick frequently used addresses from a list as you type in one of the recipient fields. This cache contains all of the addresses from messages that you send and receive. This article explains how to clear this entire address cache.

How do I create or modify a distribution list(group) in Entourage 2008?
If you are frequently sending emails to a group of people, you can save time by setting up a distribution group.

Calendar

Creating:

How do I create or delete a mailing group in Entourage 2008?
Mailing groups can be used to send out e-mails to a list of people. These lists can be saved in order to e-mail a group multiple times without having to search through the Address Book and add each person separately to the e-mail. This article explains how to create and delete mailing lists.

How do I schedule an event in Entourage 2008?
In Entourage, the Calendar can be used to schedule events or meetings with people. This article explains how to create a new event so that it appears on your calendar.

How do I schedule a recurring event in Entourage 2008?
In Entourage, the Calendar can be used to schedule events or meetings with people. This article explains how to schedule an event or meeting that will occur periodically.

Editing:

How do I invite other people to an event in Entourage 2008?
In Entourage, the Calendar can be used to schedule events or meetings with other people. This article explains how to add or invite others to an event or meeting.

How do I reschedule an event in Entourage 2008?
In Entourage, the Calendar can be used to schedule events or meetings with people. This article explains how to reschedule an event you have already created.

How Do I Turn Off Meeting Request Replies in Entourage 2008?

When scheduling a meeting or creating an event in Entourage 2008, there is the ability to not require a response from the attendee.  To change this, see this article.

How Do I Track Responses of a Meeting Request in Entourage 2008?

In Entourage 2008, you have the ability to monitor the status of attendees in an event by using the tracking form.  This allows you to see a list of the individuals invited to the meeting as well as if they have responded or not.  Follow the steps in this article to utilize the tracking tool.

Sharing:

Is it possible to share folders in Outlook and Entourage?
This article explains how to share folders such as calendar, contacts, inbox, or tasks with other Bethel users.

How do I access another person's calendar or inbox using Entourage 2008?
This article explains how to access another person's calendar or inbox once they have granted you permission.

Entourage Settings

How do I set Entourage 2008 as my default email client?
If you are having trouble sending email using Entourage when clicking on "mail to" or "send email to," you may need to set Entourage as the default email client on your computer. The Mail application is the default email client for Macs, but you can change this to Entourage by following the steps in this article.

How Do I Determine My Mailbox Size in Entourage 2008?
Every email that you send and every attachment that you receive, increases the size of your mailbox.  It is helpful to know how much space you are using, as well as how that space is being used.  To determine the mailbox size as well as folder usage in Entourage 2008, see the steps in this article.