Adobe Acrobat Connect Virtual Classroom

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My microphone is not working?
Test your microphone using your computer's Sound Control Panel-- select Voice, and click the Test Hardware button.
Test in PowerPoint in the Slide Show Menu select Record Narration, then click the "Set Microphone Level" button.
If your Microphone works in the above settings it will most likely work in connect, but if it does not work you will need to seek a specialist to repair your computer
I don't see any way to talk? To have access to the Video & Voice Pod the host must promote you to Presenter status or Change Enhanced Participant Rights in the Attendee List by selecting you and using one of the two icons at the bottom of the Attendee List.

Adobe Acrobat Connect Support Center
Bethel provides no support for Connect other than via your instructor or the meeting host. Please do NOT call the Bethel Help Desk.
Create an Incident with details of your problem
Instructors may contact their faculty consultant for training and support.

Session Link - The URL for your session will be provided by your instructor/session leader, but will take the form of http://bethel.acrobat.com/coursenumber
Test your computer in advance & Meeting Connection Troubleshooting
Once you have entered the classroom go to the Meeting Menu and
- Select and set "My Connection Speed"
- Audio Setup Wizard to test your speaker and Microphone
For support, please contact the session leader or your instructor.
Penn State has a good set of support information in their Adobe Connect Community

Please attend a presenters session prior to use of the classroom.
Presenters and hosts can enter via http://bethel.acrobat.com to see a list of their scheduled meetings. Typically 1 URL will be provided for your class and you will need to clean up your classroom for your next class and make certain that your next use is scheduled on the calendar. The address for that course will remain constant.

Install Adobe Acrobat Connect Add-in for Windows or Macintosh Operating Systems. The Acrobat Connect Add-in allows you to share your screen and upload files to meetings.
You may upload PPT, SWF, JPEG, MP3, or FLV files from your computer into a Share pod. PPT files are converted to presentations. Other file types must be converted and you can do this with Adobe FlashPaper (below).
Install Adobe FlashPaper. FlashPaper allows you to share any document in meetings by converting it into Flash (SWF file) format. (Windows only)
Presenter User Guide
Connect Enterprise User Guide for Hosts and Presenters
Adobe Connect Resource Center
Connect Enterprise Help