Information Technology Services

ITS Announcements

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[its-outages] Google Apps provisioning delays

Starting sometime likely Tuesday between 13:30 and 15:30 CDT, Google Apps changes started getting dropped between our IAM system and Google. We were informed of discrepancies today and the issue has been resolved. The system is currently working through a resync of all accounts to catch any chang

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[its-outages] Moodle outage

What: Moodle When: 9:45am, Wed April 22 Affected: Moodle CAS is currently failing to authenticate users to Moodle. Web services is looking into the issue.

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[its-outages] Shibboleth outage

Between approximately 3am (first attempted use 7:18) and 9:30 CDT today, Shibboleth was unavailable. This impacted the ability to log into confluence and the internal side of Salesforce. Applicant login was not impacted. As part of the fix, there were a few short (about 30 second) CAS outages be

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[its-outages] Arogs web server outage

What: Argos web server When: 01:05 am, Tuesday, April 21, 2015 - 08:16 am, Tuesday, April 21, 2015 Affected: Argos web server Details: The web server that host connections for Argos was not working this morning. After restarting the host all services on that host are now working.

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[its-outages] Wireless Access Point firmware upgrade

What: Wireless Access Point (model 3600) firmware upgrade When: 3:00 am, Tuesday, April 21, 2015 Affected: The wireless users (who connect to the 3600 model) for five minutes Details: The new firmware fixed a couple issues that some users experienced: 1. Wireless cl

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[its-outages] BSP-NAS and BSP-NAS2 Maintenance 4-15-15

When: Wednesday, 4/15/15 from 10pm -12am What: bsp-nas and bsp-nas2 maintenance Affects: User home directories, department shares and bsp-nas2 shares will be intermittently available. Description: Maintenance requiring restart of both servers. *Jason Waters* System Admin j-wa...@bethel.edu | 651.6

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[its-outages] Web Resources Outage

What: Web resource maintenance When: Wednesday, 3/25/15, 10pm - 12am Affects: Web resources (Moodle, http://bethel.edu, mailman, auth, and many others) will be intermittently available Description: We will be preforming restarts of various web resources this evening starting at 10pm which will result i

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[its-outages] Sendmail/ Smarthost Outage

Starting around 2am today our smarthost smtp server started intermittently not processing messages due to an out of space and out of memory situation. The issues were resolved at ~12:40pm today, but smarthost is still catching up on messages that were queued. If you continue to see issues going

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[its-outages] Network Firmware Upgrades

What: Switch and Access Point Firmware Upgrades When: Tuesday March 16-Friday March 20, 2-5am Affected: All network connections on the St. Paul campus Details: Throughout the week Network Services will slowly push out new firmware to our switches and wireless access points. Network access will b

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[its-outages] EMS Upgrade/Outage

*What: *EMS Campus (VirtualEMS, EMSWebClient, CPI, & Campus Client) *When: *Tomorrow*, *Friday, March 13th 2015, 8:30a - 10a. *Affected: *All access to EMS Campus production (bsp-cmpsrv-h4) will be briefly unavailable. *Details: *We will be installing the latest upgrades on all EMS Campus com

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[its-outages] Core Router Firmware Updates, Thursday, March 12th, 5am-6am

What: Core Router Firmware Update When: Thursday, March 12th, 5am-6am Affected: All Bethel St. Paul Network Services Details: We will be updating the firmware on our core routers. This will cause interruptions for all network connectivity on Bethel's St. Paul campus. ______________ Jesse Voig

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[its-outages] BSP_NAS and BSP-NAS2 Maintenance 3-11-15

When: Wednesday, 3/11/15 from 10pm -12am What: bsp-nas and bsp-nas2 maintenance Affects: User home directories, department shares and bsp-nas2 shares will be intermittently available. Description: Maintenance requiring restart of both servers. *Jason Waters* System Admin j-wa...@bethel.edu | 651.

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[its-outages] Moodle

*What*: Intermittent Moodle issues *When*: Sunday March 8th, exact time unsure. *Why*: One of the Moodle filesystems filled to 100% this morning. When certain pages were loaded and Moodle tried to write to the desk, it would as there was no space remaining. This was causing the Web Pages to not lo

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[its-outages] AV East Wireless

The wireless issue that impacted AV East B,C,D,E and G yesterday has been resolved. After the network outage yesterday morning a switch level feature in these buildings blocked DHCP requests to the Wireless Access Points. This kept them from reestablishing their connections to the network. The s

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[its-outages] Intermittent Moodle issues.

Moodle is having intermittent issues. We are investigating the cause. Eric Jameson Web & Creative Services -- Eric Jameson Web Developer Web and Creative Services Bethel University 651.635.2396