Information Technology Services

NEED HELP?

Walk up help

RC 419 hours for face-to-face ITS help

  • Monday - Friday: 7:30 am - 6:00 pm
  • Saturday:Closed

  • Sunday:Closed

Face-to-face ITS help in the Bethel University Library

  • Monday - Thursday: 11:00am - 12:00am (midnight)

  • Friday: 11:00am - 6:00pm

  • Saturday: 12:00pm (noon) - 6:00pm

  • Sunday: 2:00pm - 12:00am (midnight)

Help on the phone

Call 651-638-6500 or ext. 6500 from any Bethel phone

Call Center Hours

  • Monday - Thursday:7:30am - 12:00am (midnight)

  • Friday: 7:30am - 6:00pm

  • Saturday: 12:00pm (noon) - 6:00pm

  • Sunday: 2:00pm - 12:00am (midnight)
 

KNOWLEDGE BASE

Search the KnowledgeBase for documentation, how-to's, and other ITS related materials.

Most Common KB Articles

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UPDATED & NEW PAGES

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NEED HELP?

You can can get technical help anytime by calling (651) 638-6500, ext. 6500, or by stopping by the Help Desk in RC 419 or the Bethel University Library. This page contains links to resources to help you if you prefer to get help online.

STUDENTS

A resource for current students and new students to get information on how to connect their computers to the network, install network printers, build their website, and much more.

FACULTY

Resources for faculty needing information on teaching technology, help with Moodle, and other technical assistance.

STAFF

Information regarding accounts, departmental folders, and other documentations to help you use technology more effectively.

ITS Announcements

[its-outages] BSP-NAS and BSP-NAS2 Maintenance 4-15-15

Published: Apr 14, 2015 12:06 p.m.

When: Wednesday, 4/15/15 from 10pm -12am What: bsp-nas and bsp-nas2 maintenance Affects: User home directories, department shares and bsp-nas2 shares will be intermittently available. Description: Maintenance requiring restart of both servers. *Jason Waters* System Admin j-wa...@bethel.edu | 651.6

[its-outages] Web Resources Outage

Published: Mar 25, 2015 2:11 p.m.

What: Web resource maintenance When: Wednesday, 3/25/15, 10pm - 12am Affects: Web resources (Moodle, http://bethel.edu, mailman, auth, and many others) will be intermittently available Description: We will be preforming restarts of various web resources this evening starting at 10pm which will result i

[its-outages] Sendmail/ Smarthost Outage

Published: Mar 18, 2015 4:05 p.m.

Starting around 2am today our smarthost smtp server started intermittently not processing messages due to an out of space and out of memory situation. The issues were resolved at ~12:40pm today, but smarthost is still catching up on messages that were queued. If you continue to see issues going

[its-outages] Network Firmware Upgrades

Published: Mar 16, 2015 10:04 a.m.

What: Switch and Access Point Firmware Upgrades When: Tuesday March 16-Friday March 20, 2-5am Affected: All network connections on the St. Paul campus Details: Throughout the week Network Services will slowly push out new firmware to our switches and wireless access points. Network access will b

[its-outages] EMS Upgrade/Outage

Published: Mar 12, 2015 2:57 p.m.

*What: *EMS Campus (VirtualEMS, EMSWebClient, CPI, & Campus Client) *When: *Tomorrow*, *Friday, March 13th 2015, 8:30a - 10a. *Affected: *All access to EMS Campus production (bsp-cmpsrv-h4) will be briefly unavailable. *Details: *We will be installing the latest upgrades on all EMS Campus com

NEWS