Information Technology Services

NEED HELP?

Walk up help

RC 419 hours for face-to-face ITS help

  • Monday - Friday: 7:30 am - 6:00 pm
  • Saturday:Closed

  • Sunday:Closed

Face-to-face ITS help in the Bethel University Library

  • Monday - Thursday: 11:00am - 12:00am (midnight)

  • Friday: 11:00am - 6:00pm

  • Saturday: 12:00pm (noon) - 6:00pm

  • Sunday: 2:00pm - 12:00am (midnight)

Help on the phone

Call 651-638-6500 or ext. 6500 from any Bethel phone

Call Center Hours

  • Monday - Thursday:7:30am - 12:00am (midnight)

  • Friday: 7:30am - 6:00pm

  • Saturday: 12:00pm (noon) - 6:00pm

  • Sunday: 2:00pm - 12:00am (midnight)
 

KNOWLEDGE BASE

Search the KnowledgeBase for documentation, how-to's, and other ITS related materials.

Most Common KB Articles

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UPDATED & NEW PAGES

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NEED HELP?

You can can get technical help anytime by calling (651) 638-6500, ext. 6500, or by stopping by the Help Desk in RC 419 or the Bethel University Library. This page contains links to resources to help you if you prefer to get help online.

STUDENTS

A resource for current students and new students to get information on how to connect their computers to the network, install network printers, build their website, and much more.

FACULTY

Resources for faculty needing information on teaching technology, help with Moodle, and other technical assistance.

STAFF

Information regarding accounts, departmental folders, and other documentations to help you use technology more effectively.

ITS Announcements

[its-outages] User VPN Security Upgrades - Thursday, March 5th, 2am

Published: Mar 2, 2015 11:21 a.m.

What: User VPN Security Upgrades When: Thursday, March 5th, 2am Affected: Cisco Anyconnect VPN users Details: We will be rebooting our user VPN appliance early Thursday morning to install security patches. All active Anyconnect VPN sessions will be terminated. On Thursday morning, users should

[its-outages] Adirondack Brief Outage

Published: Feb 27, 2015 11:27 a.m.

*What: *Adirondack *When: *3p-3:30p *Affected: *Myhousing, THD, and all components of Adirondack will be unavailable briefly, between 3:10p & 3:15p this afternoon. Housing Application deadlines is at 3p, and the server will be restarted shortly after the application window closes. *Details: *We

[its-outages] Telephone system

Published: Feb 25, 2015 4:28 p.m.

Telecom will be preforming maintenance on Bethel's Fujitsu telephone system between 5:30 and 6:00 am on Thursday 2/26/2015. The telephone system will be out of service for about 5 minutes during that time. This will cause message waiting lamps to go off, even if you have messages in your voice ma

[its-outages] BLink Outage

Published: Feb 25, 2015 3:31 p.m.

BLink crashed about 3:10 this afternoon. It has been restarted and it now running normally. We will examine the log files to try to determine the reason for the crash. We will continue to monitor the application to make sure it is working normally. Thanks for your patience, *Rod Larson* | Ap

[its-outages] Telephone services To and From Campus

Published: Feb 25, 2015 12:39 p.m.

Bethel's two primary T1's (Phone services from Bethel's local exchange vendor) were out of service two times today. First time was about 8:00 am for about 30 minutes and again at 10:00 am for another 30 minutes. We are working with our local exchange vendor to determine the cause and how they ca

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