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Information Technology Services

ITS Helpdesk Announcements

http://helpdesk.its.bethel.edu/its-outages.rss

[its-outages] Blink Outage

Blink has been restored to service. It is responding normally at this point.
Thanks for you patience,
Web Services Team
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[its-outages] Blink Outage

We are aware that Blink is running very slow right now. We are working on the problem and will communicate further when the problem is resolved.
Web Services Team
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[its-outages] Footprints Outage

What: Footprints Outage
When: Currently
Affects/Affected: All people trying to log into Footprints tracking management software.
Details:
It appears that the oracle database that footprints uses was restarted without the listener. The appropriate team has been notified within ITS and we will update you with more information as soon as it's available.

http://helpdesk.its.bethel.edu/its-outages.rss

[its-outages] Exchange Outage

The Client Access Exchange Server began experiencing problems this
morning at around 2:00am. As of 8:00am services have been restored.
The result of this outage was that non Microsoft Outlook Clients (OWA,
Apple Mail, Entourage, etc.) were not able to access mail resources.
No mail was lost in this outage but mail delivery will be delayed

http://helpdesk.its.bethel.edu/its-outages.rss

[its-outages] Wireless Network (Planned) Outage on 11/13

What: Wireless Network (Planned) Outage
When: Friday, November 13, from 6:00am to 7:00am
Affects: All wireless user, campus-wide
Details: Firmware upgrade on the wireless controllers and access
points.
Raymond Lu
Network Services
651-635-8719
______________________________ _________________

http://helpdesk.its.bethel.edu/its-outages.rss

[its-outages] bsp-nas down for maintenance Friday, November 13 10:00PM CST - Saturday, November 14 06:00AM

bsp-nas will be down for routine maintenance Friday, November 13
10:00PM CST - Saturday, November 14 06:00AM
Thank you,
Ross Buchanan
Systems Administration
Bethel University
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[its-outages] Internet Slow Down

We are experiencing some slow down issues on the Internet and BLink. These are related to our caching configuration. We expect they will be resolved soon. Thanks for your patience.
Rod
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[its-outages] ITS Database outage - Nov 6 at 10pm CST

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Tonight at 10pm CST we will be taking down the MySQL database server to
increase available database space. As the method of storage is changing,
this may take quite a while, but services should be restored before the
end of the normal maintenance window.

http://helpdesk.its.bethel.edu/its-outages.rss

[its-outages] directory and account system outage

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Shortly after 2:25pm CST today, a glitch while moving the system
handling directory and the account system between buildings resulted in
some directory processes consuming all available memory and effectively
disabling access to the services. As of 2:50pm CST today the services

http://helpdesk.its.bethel.edu/its-outages.rss

[its-outages] Web Issues

Our web response has returned to normal. Web Services is continuing to investigate the cause of the slowness.
Thanks for you patience,
Rod
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[its-outages] Web Site Issues

About 10:30 AM we started experiencing slow responses on our primary web site and on Blink. Web Services is investigating the issue. I will communicate further when the issue is resolved.
Rod
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[its-outages] Web site issues

We are experiencing some slow response times on our primary web site and in Blink at this time. The Web Services team is investigating the issue. We will communicate further when the issue is resolved.
Rod
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[its-outages] Footprints Outage

As of about 10:00 p.m. CST last night the Footprints database encountered an error. Footprints is currently unviable and and ITS is working to resolve the issue. We will update you with more information as it becomes available.

http://helpdesk.its.bethel.edu/its-outages.rss

[its-outages] bsp-nas outage complete

Maintenance on bsp-nas.its.bethel.edu is complete and all services are
back and operational.
Thanks,
Ross Buchanan
Systems Administration
Bethel University
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[its-outages] bsp-nas down for maintenance tonight, Monday November 2, 10:00PM CST - Tuesday November 3, 6:00AM CST

BSP-NAS will be down tonight for maintenance related to this past
weekend's corruption issue.
All Shares and Home Directories will be unavailable during this outage:
Outage Timeframe:
Start: Monday, November 2 - 10:00PM CST
End: Tuesday, November 3 - 6:00AM CST
This outage is outside of our normal maintenance window but must be