Information Technology Services
ITS Helpdesk Announcements
http://helpdesk.its.bethel.edu/its-outages.rss[its-outages] ITS Database outage - Nov 6 at 10pm CST
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Tonight at 10pm CST we will be taking down the MySQL database server to
increase available database space. As the method of storage is changing,
this may take quite a while, but services should be restored before the
end of the normal maintenance window.
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http://helpdesk.its.bethel.edu/its-outages.rss[its-outages] directory and account system outage
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Shortly after 2:25pm CST today, a glitch while moving the system
handling directory and the account system between buildings resulted in
some directory processes consuming all available memory and effectively
disabling access to the services. As of 2:50pm CST today the services
view article | [Bethel ITS Outages Google Group]
http://helpdesk.its.bethel.edu/its-outages.rss[its-outages] Web Issues
Our web response has returned to normal. Web Services is continuing to investigate the cause of the slowness.
Thanks for you patience,
Rod
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http://helpdesk.its.bethel.edu/its-outages.rss[its-outages] Web Site Issues
About 10:30 AM we started experiencing slow responses on our primary web site and on Blink. Web Services is investigating the issue. I will communicate further when the issue is resolved.
Rod
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http://helpdesk.its.bethel.edu/its-outages.rss[its-outages] Web site issues
We are experiencing some slow response times on our primary web site and in Blink at this time. The Web Services team is investigating the issue. We will communicate further when the issue is resolved.
Rod
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http://helpdesk.its.bethel.edu/its-outages.rss[its-outages] Footprints Outage
As of about 10:00 p.m. CST last night the Footprints database encountered an error. Footprints is currently unviable and and ITS is working to resolve the issue. We will update you with more information as it becomes available.
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http://helpdesk.its.bethel.edu/its-outages.rss[its-outages] bsp-nas outage complete
Maintenance on bsp-nas.its.bethel.edu is complete and all services are
back and operational.
Thanks,
Ross Buchanan
Systems Administration
Bethel University
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http://helpdesk.its.bethel.edu/its-outages.rss[its-outages] bsp-nas down for maintenance tonight, Monday November 2, 10:00PM CST - Tuesday November 3, 6:00AM CST
BSP-NAS will be down tonight for maintenance related to this past
weekend's corruption issue.
All Shares and Home Directories will be unavailable during this outage:
Outage Timeframe:
Start: Monday, November 2 - 10:00PM CST
End: Tuesday, November 3 - 6:00AM CST
This outage is outside of our normal maintenance window but must be
view article | [Bethel ITS Outages Google Group]
http://helpdesk.its.bethel.edu/its-outages.rss[its-outages] bsp-nas corruption repaired
All volumes on bsp-nas.its.bethel.edu experiencing corruption have
been repaired. All Home Directories and Shares on BSP-NAS are
available. This outage is complete.
Thanks for your patience during this outage.
Ross Buchanan
Systems Administration
Bethel University
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http://helpdesk.its.bethel.edu/its-outages.rss[its-outages] BSP-NAS Corruption Correction (Continued)
Home Directories beginning with 'S' are now available.
I am now correcting possible corruption on one more volume. All areas
within the share 'Departments' will be unavailable during this time.
I will update when this is complete.
Thanks,
Ross Buchanan
Systems Administration
Bethel University
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http://helpdesk.its.bethel.edu/its-outages.rssRe: [its-outages] bsp-nas outage
The last corrupt Volume correction has begun. Directories beginning
with 'S' are unavailable at this time.
Thanks
Ross Buchanan
Systems Administration
Bethel University
ross-bucha...@bethel.edu
651.638.6048
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http://helpdesk.its.bethel.edu/its-outages.rssRe: [its-outages] bsp-nas outage
The volume for Home Directories 'A' and 'B' are done with corruption
correction and those Home Directories are now available.
I am now doing the same for the second of three volumes. Home
Directories 'E', 'F','G','H', and 'I' will be unavailable for a while.
I will update with progress.
Thanks again for your patience,
view article | [Bethel ITS Outages Google Group]
http://helpdesk.its.bethel.edu/its-outages.rss[its-outages] bsp-nas outage
The server bsp-nas had to be restarted again this evening to recover
from an irresponsive state. All Home Directories and Shares were
brought back.
Through this process there were reports of disk corruption. This
corruption is being repaired at this time. Home Directories beginning
with 'A' and 'B' are currently unavailable until this process is done.
view article | [Bethel ITS Outages Google Group]
http://helpdesk.its.bethel.edu/its-outages.rss[its-outages] bsp-nas shares unavailable
On Saturday, October 31, At around 10:30PM CDT all Shares from BSP-NAS became unavailable. The Server has been restarted and all Shares are available as of 11:30PM CDT (Saturday, October 31).
Thanks,
Ross Buchanan
Systems Administration
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http://helpdesk.its.bethel.edu/its-outages.rss[its-outages] Banner PROD restart
Banner PROD will be restarted tonight at 11pm. PROD should be available again by 11:15pm. Please send me an email if you have any questions.
Thank you,
Dave Holter
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Sent: Friday, October 30, 2009 2:12 PM
To: its-outages
Available Space allocated to the databases on Directory's database