• BU Home | 
  • News | 
  • Events | 
  •  | 
  •  

Information Technology Services

NEED HELP?

CC120 Helpdesk Lab
Monday - Thursday: 7:30 AM - 12:00 AM
Friday: 7:30 AM - 5:00 PM
Saturday: 12:00 PM - 5:00 PM
Sunday: 2:00 PM - 12:00 AM

ITS Offices (CC432)
Monday - Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 5:00 PM

Information Commons & Equipment Checkout
Monday - Thursday: 7:30 AM - 12:00 AM
Friday: 7:30 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: 2:00 PM - 12:00 AM


Phone: 651-638-6500
Web: http://helpdesk.its.bethel.edu
Email: helpdesk@bethel.edu

 

KNOWLEDGE BASE

Search the KnowledgeBase for documentation, how-to's, and other ITS related materials.

Most Common KB Articles

MS Word Mail Merge Format Switches

KB Article #68 - MS Word Mail Merge Format Switches

Reporting Potential Copyright Infringements

KB Article #41 - Reporting Potential Copyright Infringements

Bethel Network and Computer Acceptable-Use Policy

KB Article #40 - Bethel Network and Computer Acceptable-Use Policy

Getting Started on Bethel's Computing Environment

KB Article #16 - Getting Started on Bethel's Computing Environment

Configuring WebDav for Windows XP

KB Article #137 - Configuring WebDav for Windows XP


 

UPDATED & NEW PAGES

  • There are no recently updated pages.
 

STUDENTS

A resource for current students and new students to get information on how to connect their computers to the network, install network printers, build their website, and much more.

FACULTY

Resources for faculty needing information on teaching technology, help with Blackboard, and other technical assistance.

STAFF

Information regarding accounts, departmental folders, and other documentations to help you use technology more effectively.

ITS Helpdesk Announcements

[its-outages] ITS Database outage - Nov 6 at 10pm CST

Published: Nov 6, 2009 10:32 a.m.

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
Tonight at 10pm CST we will be taking down the MySQL database server to
increase available database space. As the method of storage is changing,
this may take quite a while, but services should be restored before the
end of the normal maintenance window.

[its-outages] directory and account system outage

Published: Nov 5, 2009 3:00 p.m.

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
Shortly after 2:25pm CST today, a glitch while moving the system
handling directory and the account system between buildings resulted in
some directory processes consuming all available memory and effectively
disabling access to the services. As of 2:50pm CST today the services

[its-outages] Web Issues

Published: Nov 3, 2009 11:01 a.m.

Our web response has returned to normal. Web Services is continuing to investigate the cause of the slowness.
Thanks for you patience,
Rod
______________________________ _________________
its-outages mailing list
Send message to its-outages-unsubscr...@lists. bethel.edu to unsubscribe

[its-outages] Web Site Issues

Published: Nov 3, 2009 10:44 a.m.

About 10:30 AM we started experiencing slow responses on our primary web site and on Blink. Web Services is investigating the issue. I will communicate further when the issue is resolved.
Rod
______________________________ _________________
its-outages mailing list
Send message to its-outages-unsubscr...@lists. bethel.edu to unsubscribe

[its-outages] Web site issues

Published: Nov 3, 2009 10:26 a.m.

We are experiencing some slow response times on our primary web site and in Blink at this time. The Web Services team is investigating the issue. We will communicate further when the issue is resolved.
Rod
______________________________ _________________
its-outages mailing list
Send message to its-outages-unsubscr...@lists. bethel.edu to unsubscribe


View all articles...

NEWS