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- Friday: 8:00 AM - 5:00 PM
- Saturday: 8:00 AM - 6:00 PM
- Sunday: 2:00 PM - 12:00 AM
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ITS Helpdesk Announcements
[its-outages] Friday: banner, blink, self-service, website maintenance
Published:
Feb 1, 2012 1:18 p.m.
What: core database and web servers need to be rebooted
When: Friday starting at 10:00 pm CST
Duration: 2 hours (midnight)
Affects: many web services will be affected, including:
blink, banner INB, banner self-service
bethel's public website
footprints
tma
Core database and web servers need to be rebooted in order to complete an
When: Friday starting at 10:00 pm CST
Duration: 2 hours (midnight)
Affects: many web services will be affected, including:
blink, banner INB, banner self-service
bethel's public website
footprints
tma
Core database and web servers need to be rebooted in order to complete an
[its-outages] SMTP Outage Resolved
Published:
Feb 1, 2012 9:13 a.m.
What: SMTP Outage Resolved
When: Tuesday, 01/31 @ 5:30pm until Wednesday, 02/01 @ ~8:08am
Affects: Outbound email sent by Bethel servers, but not user email sent
through the Gmail web-interface.
Details:
As warned about in yesterday's outage notice, at least one service was
broken by yesterday's WAN changes. Outbound SMTP from Bethel server hosts
When: Tuesday, 01/31 @ 5:30pm until Wednesday, 02/01 @ ~8:08am
Affects: Outbound email sent by Bethel servers, but not user email sent
through the Gmail web-interface.
Details:
As warned about in yesterday's outage notice, at least one service was
broken by yesterday's WAN changes. Outbound SMTP from Bethel server hosts
[its-outages] FYI: BSP WAN Edge Upgrade
Published:
Jan 31, 2012 6:17 p.m.
What: FYI: BSP WAN Edge Upgrade
When: Tuesday, 01/31 @ 5:30pm
Affects: All BSP Internet users.
Details:
At 5:30pm this evening Network Services cut-over to new WAN equipment,
causing most BSP Internet traffic to take a new physical path through our
network. This action is part of a larger on-going network refresh project.
When: Tuesday, 01/31 @ 5:30pm
Affects: All BSP Internet users.
Details:
At 5:30pm this evening Network Services cut-over to new WAN equipment,
causing most BSP Internet traffic to take a new physical path through our
network. This action is part of a larger on-going network refresh project.
[its-outages] BSP Network Outage
Published:
Jan 30, 2012 11:28 p.m.
What: BSP Network Outage
When: Monday, 01/30 from ~10:25pm until 10:55pm.
Affects: All BSP network users.
Details:
The main core router for the BSP campus was reset this evening to clear a
remote management issue. Unfortunately, that caused the router to also
clear it's configuration, disrupting on and off-campus network connectivity
When: Monday, 01/30 from ~10:25pm until 10:55pm.
Affects: All BSP network users.
Details:
The main core router for the BSP campus was reset this evening to clear a
remote management issue. Unfortunately, that caused the router to also
clear it's configuration, disrupting on and off-campus network connectivity
[its-outages] bsp-nas and bsp-ns2 down for maintenance
Published:
Jan 27, 2012 11:33 a.m.
bsp-nas and bsp-nas2 will be restarted tonight (Friday, January 27, 2012)
after performing routine maintenance.
Home Folders and Department Folders will be unavailable during this time.
Maintenance will begin tonight (Friday, January 27, 2012) at around 10:00pm
Central Time. The outage should last no longer than 15 minutes for both
after performing routine maintenance.
Home Folders and Department Folders will be unavailable during this time.
Maintenance will begin tonight (Friday, January 27, 2012) at around 10:00pm
Central Time. The outage should last no longer than 15 minutes for both