Information Technology Services

Silva Support Site

Silva Support Options

Call: (651)638-6500 Option #3

Silva Support Center Website

Walk Up: Information Commons
  • Monday - Thursday: 8:00 AM - 12:00 AM
  • Friday: 8:00 AM - 5:00 PM
  • Saturday: 8:00 AM - 6:00 PM
  • Sunday: 2:00 PM - 12:00 AM
Email:

infocom@bethel.edu

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ITS Announcements

[its-outages] Voicemail System Outage - Tomorrow 6:00 am - 7:30 am

Published: Jun 10, 2013 10:17 a.m.

What: Hard Drive Replacement

When: Tomorrow, Tuesday, June 11th 6:00 am - 7:30 am

Affected: Bethel voicemail system

Details: Network Services will be finishing work to replace a failed
hard drive in our
voicemail server. The server must be taken offline to replace the
hard drive.
______________

[its-outages] Adobe Connect Outage

Published: Jun 7, 2013 2:45 p.m.

Adobe Connect will undergo scheduled maintenance from June 7, 10 PM PDT to June
8, 1:00 am PDT. All users in Adobe Connect and Adobe Collaborate will be
affected and will not have access to either system. If you have questions,
please contact the Teaching and Learning Technology team at
ed-t...@bethel.edu

[its-outages] Banner production is available again

Published: Jun 7, 2013 9:12 a.m.

The System Administration team was able to resolve this morning's issues on
the Banner production server with out requiring a restart, so all services
are available again. Please let us know if you have any ongoing problems.

--
David A. Holter
DBA
Bethel University
3900 Bethel Dr. #2355
Saint Paul, MN 55112

[its-outages] Banner production unavailable

Published: Jun 7, 2013 8:13 a.m.

The Banner production system (PROD8) experienced an error early this
morning during the backup process. The System Administration team is
currently working on making the system available. They do not know if they
will need to restart the system at this point, but if they do, the system
will require an extensive file system check, which usually takes up to 2

[its-outages] Argos Upgrade - Scheduled For Friday, Jun 7th, 6-7PM

Published: Jun 6, 2013 11:05 a.m.

The Argos reporting tool will be down Friday June 7th from 6-7PM for an
upgrade.
If you have any questions please contact Gregg Owens at x8619.

--
Gregg Owens
Bethel University
651.635.8619