• BU Home | 
  • News | 
  • Events | 
  •  | 
  •  

Information Technology Services

Silva Support Site

Silva Support Options

Call: (651)638-6500 Option #3

Silva Support Center Website

Walk Up: Information Commons
  • Monday - Thursday: 8:00 AM - 12:00 AM
  • Friday: 8:00 AM - 5:00 PM
  • Saturday: 8:00 AM - 6:00 PM
  • Sunday: 2:00 PM - 12:00 AM
Email:

infocom@bethel.edu


KNOWLEDGE BASE

Search the KnowledgeBase for documentation, how-to's, and other ITS related materials.


Most Commonly Viewed Articles

Most Common KB Articles

MS Word Mail Merge Format Switches

KB Article #68 - MS Word Mail Merge Format Switches

Reporting Potential Copyright Infringements

KB Article #41 - Reporting Potential Copyright Infringements

Bethel Network and Computer Acceptable-Use Policy

KB Article #40 - Bethel Network and Computer Acceptable-Use Policy

Getting Started on Bethel's Computing Environment

KB Article #16 - Getting Started on Bethel's Computing Environment

Configuring WebDav for Windows XP

KB Article #137 - Configuring WebDav for Windows XP
 

Training and Workshops

CSS Stylesheets

General Information

Editing Websites

Silva Help Files

Adding Images

Creating New Webpages

Adding Files (Word,Excel,PDF's and Powerpoints)

Creating Links

Creating Tables

     

ITS Helpdesk Announcements

[its-outages] ResNet Wired Network Maintenance This Week

Published: Mar 15, 2010 10:07 a.m.

What: ResNet Wired Network Maintenance This Week
When: March 15-19 (Spring Break)
Affects/Affected: All ResNet network users.
Details:
Network Services will be performing maintenance of the ResNet network this
week. There may be brief connectivity outages through out the week.
Mike Loosbrock
Bethel University Network Services

[its-outages] Planned BSP Wireless Network Upgrade on Monday, March 15

Published: Mar 12, 2010 5:11 p.m.

What: Planned BSP Wireless Network Upgrade
When: Monday, March 15 from 7:00am - 9:00am
Affects: Brief loss of wireless internet connectivity for all
wireless network users
Details:
Network Services will upgrade the software on the wireless controllers
and test the system during spring break. Please contact Network

[its-outages] Banner PROD8 unavailable

Published: Mar 12, 2010 1:52 p.m.

The Banner production database (PROD8) will be unavailable from 10:00PM tonight until 1AM Saturday morning. This outage will result in Banner INB, Banner Self Service, Footprints and Blink channels being unavailable as well. Please send me an email message if you have any questions.
Thank you,
Dave Holter

[its-outages] Bsp-nas unavailable Friday March 12, 10:00PM to Saturday, March 13, 06:00AM Central Time

Published: Mar 11, 2010 11:22 a.m.

Due to maintenance, Bsp-nas unavailable Friday March 12, 10:00PM to Saturday, March 13, 06:00AM Central Time
Thanks,
Ross Buchanan
Systems Administration
Bethel University
______________________________ _________________
its-outages mailing list
Send message to its-outages-unsubscr...@lists. bethel.edu to unsubscribe

[its-outages] Blackboard Wiki and Blog Tool Offline Saturday March 13, 7-10am

Published: Mar 10, 2010 10:53 a.m.

In order to fix a problem with the html editor failing to load in Wikis and
Blogs, the Blackboard Wiki and Blog Tool will be offline Saturday March 13,
7-10am during an update of the tools which should resolve the issue. The
rest of Blackboard will not be impacted.
Bob
______________________________ _________________