Students

The ITS Help Desk can be found in CC120 (located on the first floor of the Clauson Center). Here you will find the our helpful staff and a small computer lab for general use. Below you will find self-help resources for commonly asked questions we see on a regular basis.

ACCOUNTS Learn more on how to setup and manage your Bethel Community Account (BCA).		MULTIMEDIA OPTIONS A PDF document with information on legal multimedia alternatives to illegal file sharing.
COMPUTER SECURITY A helpful article for keeping yourself safe online and your computer malware/virus free.		NETWORK/INTERNET SETUP Network setup guides for your computer, gaming console, DVR or other devices.
COMPUTER VILLAGE Bethel University's computer store with many options for computers, software, and other accessories.		PC CLINIC Bethel University's computer repair shop for personally owned Bethel Community Member's computers.
COMPUTER LABS Information and locations of various computer labs on the Bethel St. Paul Campus.		POLICIES Policies that Bethel Community Members should be aware of.
DIRECT LINKS Links to commonly used Bethel resources and webpages that you normally access through BLink. Extremely helpful for when BLink is down/having problems.		PRINTING Printer setup guides, printing at Bethel and student printing quotas.
EMPLOYMENT OPPORTUNITIES Are you an undergraduate who likes answering questions or working with computers? Looking for an on-campus job? Consider applying to be an ITS Student Employee.		TELECOMMUNICATIONS Setup your voice mail, access Telcom forms, find the switchboard hours, and other helpful resources.
KNOWLEDGEBASE Search the ITS KB system for guides and troubleshooting articles.		TEACHING AND LEARNING TECHNOLOGY Resource page of the TLT group who can help with online learning technologies such as Moodle.

The Help Desk hours of operation and contact information can be found in KB223.