Got questions? We're here to answer them.

How do I "charge" my books to my Bethel student account for financial aid to pay?

• Easy, just click on the dropdown menu and choose "Bethel Student Charge."

What if I need another book after classes start or add a class?

• Place another online order and wait for the notification that your order is completed and ready for pick-up.

What do I do with course materials, if I drop a class?

• All textbook sales are final. The only exception is if you, the student, have dropped the class within the add/drop date and have initiated the return by that date.

What if I have a question about my course materials?

• Send an email to: campus-store@bethel.edu. 
• Stop in to ask your specific text-related questions between the times of 11 a.m.-Noon or 1-4 p.m. daily, beginning August 16, 2023.

What if I am unable to access my All Inclusive / Digital Direct materials?

• Refer to your class syllabus for instructions.
• Refer to the code the instructor has provided for your authorization.
• Submit a request to RedShelfSolve.

Why do I have a charge on my account from the Campus Store for All Inclusive / Digital Direct?

• Digital Direct is made available to you through a partnership and collaboration with your faculty member, the publisher, and the Campus Store. This collaboration allows your educational materials to be purchased at the lowest price available.
• If you, the student, prefer to source your materials on your own, you must opt out of the All Inclusive / Digital Direct product(s) by the 10th day after the semester start. After the 10th day of the semester start, your Bethel student account will be charged for those All Inclusive / Digital Direct product(s) you have kept access to.

How do I opt-out of my All Inclusive / Digital Direct materials?

• Before the 10th day of the semester start, go to RedShelf Solve and click "I want to opt out of all required materials for this course."
• Type "Opt-Out" and select a reason from the dropdown menu. Note: If you choose to opt out, you are responsible for finding materials on your own. Prices will be higher and availability may be limited. 
• Recommended: Save a screenshot of your completed opt-out form for your records.

What is available in the Bethel Campus Store?

• From sweatshirts and T-shirts to coffee mugs and water bottles, we are your source for Bethel gear. Also available: a great selection of notebooks, pens, pencils, snacks, beverages, greeting cards, and more! We have you covered.

What forms of tender does the Bethel Campus Store accept?

• We accept Bethel CAS student SFA accounts. Purchases will appear on the Bethel University student statements. 
• We accept the following bank cards: MasterCard, VISA, and Discover Card.
• Note: FLEX dollars are meal plan only, not accepted in the Bethel Campus Store. 

What is the Bethel Campus Store Return Policy?

• Follow this link to our Terms and Conditions page: Terms and Conditions.