Information Technology Services

NEED HELP?

Walk up help

RC 419 hours for face-to-face ITS help

  • Monday - Friday: 7:30 am - 6:00 pm
  • Saturday:Closed

  • Sunday:Closed

Face-to-face ITS help in the Bethel University Library

  • Monday - Thursday: 11:00am - 12:00am (midnight)

  • Friday: 11:00am - 6:00pm

  • Saturday: 12:00pm (noon) - 6:00pm

  • Sunday: 2:00pm - 12:00am (midnight)

Help on the phone

Call 651-638-6500 or ext. 6500 from any Bethel phone

Call Center Hours

  • Monday - Thursday:7:30am - 12:00am (midnight)

  • Friday: 7:30am - 6:00pm

  • Saturday: 12:00pm (noon) - 6:00pm

  • Sunday: 2:00pm - 12:00am (midnight)
 

KNOWLEDGE BASE

Search the KnowledgeBase for documentation, how-to's, and other ITS related materials.

Most Common KB Articles

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UPDATED & NEW PAGES

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NEED HELP?

You can can get technical help anytime by calling (651) 638-6500, ext. 6500, or by stopping by the Help Desk in RC 419 or the Bethel University Library. This page contains links to resources to help you if you prefer to get help online.

STUDENTS

A resource for current students and new students to get information on how to connect their computers to the network, install network printers, build their website, and much more.

FACULTY

Resources for faculty needing information on teaching technology, help with Moodle, and other technical assistance.

STAFF

Information regarding accounts, departmental folders, and other documentations to help you use technology more effectively.

ITS Announcements

[its-outages] St Paul campus Internet outage

Published: May 20, 2015 8:40 p.m.

Tonight at approximately from just after 6:50pm through just before 7:05pm CDT most external connectivity with the Saint Paul campus was unavailable. A DDoS directed at a system in a dorm overloaded our primary internet connection. The attack stopped shortly after we removed the system's outside

[its-outages] EMS Upgrade/Outage

Published: May 20, 2015 7:37 p.m.

*What: *EMS Campus (VirtualEMS, EMSWebClient, CPI, & Campus Client) *When: *Tomorrow*, *Thursday, May 20th 2015, 8:30a - 10a. *Affected: *All access to EMS Campus production (bsp-cmpsrv-h4) will be briefly unavailable. *Details: *We will be installing the latest upgrades on all EMS Campus com

[its-outages] wufoo.com online

Published: May 14, 2015 11:41 a.m.

http://wufoo.com has been back online since minutes after the outage notification yesterday. Apologies for the delay in communication. Wufoo forms have been fully functional since. Eric -- Eric Jameson Web Developer Web and Creative Services Bethel University 651.635.2396

[its-outages] wufoo.com offline

Published: May 12, 2015 4:48 p.m.

Our online forms vendor, http://wufoo.com, is having technical issues and is currently having technical issues and is offline. Online forms hosted at Wufoo will be unavailable until service is restored. Web services will follow up when we hear back about the outage. Eric Jameson -- Eric Jameson Web

[its-outages] BSP-NAS and BSP-NAS2 Maintenance 5-13-15

Published: May 12, 2015 11:21 a.m.

When: Wednesday, 5/13/15 from 10pm -12am What: bsp-nas and bsp-nas2 maintenance Affects: User home directories, department shares and bsp-nas2 shares will be intermittently available. Description: Maintenance requiring restart of both servers *Jason Waters* System Admin j-wa...@bethel.edu | 651

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