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Information Technology Services

Who We Are

Information Technology Services works to connect Bethel to the world, facilitating teaching and learning and helping our community utilize technology. We work in a variety of areas, from assisting customers at the Help Desk, to maintaining our website and supporting applications that Bethel uses everyday. 

Information Technology Services improves how Bethel uses technology by collaborating with you. We want to increase the satisfaction of faculty, staff, students, and friends of Bethel as they experience our university through technology. We want to help the university innovate efficient operations and enrich teaching and learning opportunities. ITS is led by Mark Posner, Vice President for Information Technology Services, and Jeff Wynia and Michael Spande, Senior ITS Directors.

Getting Started

If you are new to Bethel, make our Getting Started page your first stop. There you will find useful information on connecting to the network, accessing Moodle, printing at Bethel, and other services. 

Need Help?

Confluence, our knowledge base, is a great place to start. You can find articles with answers to common questions. For technology help or to report a problem, contact our help desk at 651.638.6500 or email us at If you would like to report a problem to the help desk, you can open a footprints case. 

Location and Hours 

The ITS Help Desk is located in RC419. 

Regular Hours

Monday-Thursday: 7:30 am- 8 pm

Friday: 7:30 am - 6 pm

Saturday: Closed

Sunday: 2 pm - 10 pm