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Silva Support Site

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Call: (651)638-6500 Option #3

Silva Support Center Website

Walk Up: Information Commons
  • Monday - Thursday: 8:00 AM - 12:00 AM
  • Friday: 8:00 AM - 5:00 PM
  • Saturday: 8:00 AM - 6:00 PM
  • Sunday: 2:00 PM - 12:00 AM


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ITS Announcements

[its-outages] Web Resources Outage

Published: Mar 25, 2015 2:11 p.m.

What: Web resource maintenance When: Wednesday, 3/25/15, 10pm - 12am Affects: Web resources (Moodle,, mailman, auth, and many others) will be intermittently available Description: We will be preforming restarts of various web resources this evening starting at 10pm which will result i

[its-outages] Sendmail/ Smarthost Outage

Published: Mar 18, 2015 4:05 p.m.

Starting around 2am today our smarthost smtp server started intermittently not processing messages due to an out of space and out of memory situation. The issues were resolved at ~12:40pm today, but smarthost is still catching up on messages that were queued. If you continue to see issues going

[its-outages] Network Firmware Upgrades

Published: Mar 16, 2015 10:04 a.m.

What: Switch and Access Point Firmware Upgrades When: Tuesday March 16-Friday March 20, 2-5am Affected: All network connections on the St. Paul campus Details: Throughout the week Network Services will slowly push out new firmware to our switches and wireless access points. Network access will b

[its-outages] EMS Upgrade/Outage

Published: Mar 12, 2015 2:57 p.m.

*What: *EMS Campus (VirtualEMS, EMSWebClient, CPI, & Campus Client) *When: *Tomorrow*, *Friday, March 13th 2015, 8:30a - 10a. *Affected: *All access to EMS Campus production (bsp-cmpsrv-h4) will be briefly unavailable. *Details: *We will be installing the latest upgrades on all EMS Campus com

[its-outages] Core Router Firmware Updates, Thursday, March 12th, 5am-6am

Published: Mar 11, 2015 10:24 a.m.

What: Core Router Firmware Update When: Thursday, March 12th, 5am-6am Affected: All Bethel St. Paul Network Services Details: We will be updating the firmware on our core routers. This will cause interruptions for all network connectivity on Bethel's St. Paul campus. ______________ Jesse Voig