Information Technology Services

Silva Support Site

Silva Support Options

Call: (651)638-6500 Option #3

Silva Support Center Website

Walk Up: Information Commons
  • Monday - Thursday: 8:00 AM - 12:00 AM
  • Friday: 8:00 AM - 5:00 PM
  • Saturday: 8:00 AM - 6:00 PM
  • Sunday: 2:00 PM - 12:00 AM
Email:

infocom@bethel.edu


KNOWLEDGE BASE

Search the KnowledgeBase for documentation, how-to's, and other ITS related materials.


Most Commonly Viewed Articles

Most Common KB Articles

No articles are available.

 

Silva Training 

General Information

Creating Links

Editing Web Pages

Creating New Folder

Adding Images

Creating Tables

Adding Files (Word,Excel,PDF's and Powerpoints)

 

ITS Announcements

[its-outages] Adirondack Brief Outage

Published: Feb 27, 2015 11:27 a.m.

*What: *Adirondack *When: *3p-3:30p *Affected: *Myhousing, THD, and all components of Adirondack will be unavailable briefly, between 3:10p & 3:15p this afternoon. Housing Application deadlines is at 3p, and the server will be restarted shortly after the application window closes. *Details: *We

[its-outages] Telephone system

Published: Feb 25, 2015 4:28 p.m.

Telecom will be preforming maintenance on Bethel's Fujitsu telephone system between 5:30 and 6:00 am on Thursday 2/26/2015. The telephone system will be out of service for about 5 minutes during that time. This will cause message waiting lamps to go off, even if you have messages in your voice ma

[its-outages] BLink Outage

Published: Feb 25, 2015 3:31 p.m.

BLink crashed about 3:10 this afternoon. It has been restarted and it now running normally. We will examine the log files to try to determine the reason for the crash. We will continue to monitor the application to make sure it is working normally. Thanks for your patience, *Rod Larson* | Ap

[its-outages] Telephone services To and From Campus

Published: Feb 25, 2015 12:39 p.m.

Bethel's two primary T1's (Phone services from Bethel's local exchange vendor) were out of service two times today. First time was about 8:00 am for about 30 minutes and again at 10:00 am for another 30 minutes. We are working with our local exchange vendor to determine the cause and how they ca

[its-outages] TMA & EMS Brief Outage

Published: Feb 25, 2015 noon

What: TMA & EMS When: 12:30p - 1p Affected: All access to WebTMA, iServiceDesk, and all components of EMS (VirtualEMS, WebClient, CPI, etc) will be unavailable briefly during the time mentioned above. Details: We are addressing current issues with TMA, and are committing a database restart. Pl