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Silva Support Site

Silva Support Options

Call: (651)638-6500 Option #3

Silva Support Center Website

Walk Up: Information Commons
  • Monday - Thursday: 8:00 AM - 12:00 AM
  • Friday: 8:00 AM - 5:00 PM
  • Saturday: 8:00 AM - 6:00 PM
  • Sunday: 2:00 PM - 12:00 AM
Email:

infocom@bethel.edu


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ITS Announcements

[its-outages] Google Apps provisioning delays

Published: Apr 23, 2015 4:45 p.m.

Starting sometime likely Tuesday between 13:30 and 15:30 CDT, Google Apps changes started getting dropped between our IAM system and Google. We were informed of discrepancies today and the issue has been resolved. The system is currently working through a resync of all accounts to catch any chang

[its-outages] Moodle outage

Published: Apr 22, 2015 9:54 a.m.

What: Moodle When: 9:45am, Wed April 22 Affected: Moodle CAS is currently failing to authenticate users to Moodle. Web services is looking into the issue.

[its-outages] Shibboleth outage

Published: Apr 21, 2015 9:39 a.m.

Between approximately 3am (first attempted use 7:18) and 9:30 CDT today, Shibboleth was unavailable. This impacted the ability to log into confluence and the internal side of Salesforce. Applicant login was not impacted. As part of the fix, there were a few short (about 30 second) CAS outages be

[its-outages] Arogs web server outage

Published: Apr 21, 2015 9:31 a.m.

What: Argos web server When: 01:05 am, Tuesday, April 21, 2015 - 08:16 am, Tuesday, April 21, 2015 Affected: Argos web server Details: The web server that host connections for Argos was not working this morning. After restarting the host all services on that host are now working.

[its-outages] Wireless Access Point firmware upgrade

Published: Apr 21, 2015 3:42 a.m.

What: Wireless Access Point (model 3600) firmware upgrade When: 3:00 am, Tuesday, April 21, 2015 Affected: The wireless users (who connect to the 3600 model) for five minutes Details: The new firmware fixed a couple issues that some users experienced: 1. Wireless cl