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Phishing Email Test
Publication Date - April 25, 2023
On Monday, April 24, ITS conducted their first phishing email test of the Bethel community. The morning of April 24, employees received an email initiated through a third party hired by Bethel.
Many employees reached out to their supervisors or department chairs or the ITS Helpdesk to check the validity of this email. Something felt off and you took appropriate action to validate the email. Others of you did click on the link and share your password. Your password was never stored or compromised, but we would encourage you to go ahead and reset your password.
Tips for keeping your information safe online:
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Confirm who the message is coming from and that you expect to hear from them. Bethel employees and students should always use their Bethel email. Requests won’t come from personal or non-Bethel email addresses. If you don’t recognize the sender, you can use the Bethel Directory to confirm who the sender is.
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Do not share information such as passwords, social security numbers, or bank/credit card information via email. Bethel will never ask you for your password. If personal information is needed, you can provide it through secure tools such as MyBethel or by calling the department or office through their official phone number listed on the Bethel website or in the Bethel Directory.
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Watch out for requests for immediate action or threats of consequences if you do not comply, such as disabling your account. Deadlines do exist, but shouldn’t be a surprise to you or come at the last minute. Follow up with the person or office directly if you question the authenticity of the message.
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Avoid unexpected requests for payment through gift cards or online applications such as Venmo. Bethel accounts are always payable online through MyBethel, not through other websites or means of payment such as gift cards.
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Double check where links in emails and texts are taking you. The URL of the website and the branding on the site can help you determine if the location is legitimate. If something feels “off” or “not quite Bethel,” it’s a good idea to double-check.
If you receive a suspicious text or email, do not respond or click on any links. If you have concerns about the security of your Bethel account, you should update your password and contact the ITS Helpdesk for further assistance.
ITS will continue to conduct tests and trainings to ensure they are following the best practices for data protection and account security. Your diligence and careful attention help to ensure the data entrusted to Bethel is managed well.
Thank you for your partnership in helping ensure Bethel’s electronic resources remain safe and secure for all community members.